Cloudi-Fi - Registration Latency Issues – Incident details

All systems operational

Registration Latency Issues

Monitoring
Degraded performance
Started 3 days ago

Affected

Captive Portals

Operational from 7:59 AM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    Current Status

    Registrations are now being processed within expected timeframes, significantly reducing latency.

    We continue to monitor to ensure stability.

    Timeline

    April 1, 2025 – 10:05 AM EST

  • Investigating
    Investigating

    Incident Summary

    Users are experiencing latency issues during the registration process.

    Impact

    The service remains fully functional, but we are actively monitoring the issue.

    Timeline

    • April 1, 2025 – 9:450 AM EST – Issue Identified

    Next Steps

    • Continuing investigation into the root cause

    • Increasing processing capacity