Cloudi-Fi - Radius Server Latency – Incident details

All systems operational

Radius Server Latency

Monitoring
Operational
Started 3 days ago

Affected

Captive Portals

Operational from 3:53 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    Incident Summary

    Users are reporting Radius latency issues.

    Impact

    We are currently monitoring this issue closely but so far the service is fully functional.

    Time

    31/3/25 - 8:30AM EST - Issue Identified

    Proposed Resolution

    Upcoming Release on 8/4/25 will include the migration of a Database server to a more optimized server as well as on 10/4/25 Multithread Radius will be implemented which will deal directly with service scaling.